Reviews

I have used Total Comfort Weatherization at two homes now. I started recommending them immediately after the first time they worked on repairing and sealing the ductwork at my previous home, working with Energy Trust of Oregon. When I purchased my current home they were on the top of my list to do the same, as well as clean and sanitize the ductwork. I recommended them to some new neighbors and they gave them a call. I highly recommend Total Comfort Weatherization. The people are friendly, professional and excellent at what they do.

Very happy with our new windows! Crew did an excellent job of getting them installed and the cleanup was 💯! The cost was about half of what I was expecting to pay.

Total Comfort always does high quality work. The employees are friendly and courteous, work hard, and take pride in the work they do. We have had windows, siding, insulation and decking done and have been very satisfied in each instance. I highly recommend Total Comfort - they are our go to source for quality work on our home.

I've worked with a lot of various contractors and contract companies, both privately and in professional life, in my short 30+ years of life, Total Comfort is by far the best out of any of them. I've worked with a lot of various contractors and contract companies, both privately and in professional life, in my short 30+ years of life, Total Comfort is by far the best out of any of them.

We were very pleased with the quality and value of the work. The proposal was very detailed. We appreciated the good communication with the team, and the VERY careful work performed.

Everyone from the office staff, sales and installers have been great to work with. This is the fourth project that they have done for us. The installers are polite, courteous and everything is covered/protected when they are working. The jobsite is left spotless when they are done. I would recommend them to everyone.

If I was looking for a reason to give them less than five stars it would be impossible to find. Even the local electric company that came and inspected the work could not find anything to complain about. It was a great experience.

The first thing they do when they come in to do the job is to layout plastic tarp everywhere inside and out. There was no debris left behind. Great job.

Best Value in the city.

I was very pleased with my siding project on several levels: efficiency, skill level, and reasonable cost. The workmen took pride in their job and cleaned up well. They were considerate to me, my landscaping and any questions and concerns I had.

When I got bids to paint the primed siding, two of the painters commented about what a good job was done and they had both seen a lot of installations. One commented on the precision of the job and that no corners were cut.

It's been about 8 months since the work was complete and I just want to let you know what a fabulous job your insulation teams did on our house and how extremely comfortable we were when it was 17 degrees outside. The house has never been this comfortable before! We're really comfortable and really happy.

Our main contact, Jeremy, was great about explaining all of our options and providing quotes for several projects. He also took the time to explain to my electrician father why the LED can lights needed to be capped. It's difficult to convince my dad of much, but Jeremy's professionalism and knowledge changed his mind, and I am genuinely impressed by that. Also, the lead who worked on the job had great communication.

You were the only company to give me a detailed, itemized proposal, which is very important to me. Additionally, all of the terms of the agreement were provided up front and I had everything I needed to make an informed decision to hire your company. Additionally, communication was excellent.

You are a bit more expensive than other companies that I received quotes from, but completely worth it. My only regret is that I didn't hire you to complete my crawlspace insulation project!

Overall, Total Comfort Weatherization exceeded my expectations. I am so happy with the look of my home. The construction is absolutely amazing. I would like to recognize Jill, Bryan, and work crews for their exceptional service. They all did an exceptional job in their craft.

Total Comfort Weatherization was on time, professional, did the job right the first time, and knew all about the incentives that were available. I would like to recognize Jill and Jeremy for their exceptional service. I caught Jill right at the end of the year; she was able to push everything through for me before the incentives met their deadlines. She went above and beyond for me and knows her stuff.

Total Comfort is wonderful. Excellent communication and a real commitment to quality even when the job is difficult. They gave excellent, detailed estimates and helped us check for asbestos in our 1957 house. Testing was done and we had no asbestos even though another company was sure we did and made this assessment without testing.

I wanted to thank you and your team for a amazing job. I am so pleased with the end result and will definitely use your company again in the future.

Thanks again.
Mark

High quality, very timely, and modestly priced, but so worth it!

The team that did the work was polite, professional, clean, and respectful of my home... They worked around me and my dogs... I added some additional work at the end and the team did it promptly without complaint...

Respectfulness of both the roofing and indoor insulation crew was admirable. Each crew performed quality work on time.

From appraisal to scheduling to finish. Total Comfort excellent company to work with. Thank you. Steve S. Salem, Oregon.

Great communication throughout entire job. Thorough, professional and competent.

Total Comfort did an excellent job of insulating the floor, all pipes & duct work, wrapping & securing the insulation, as well as laying ground cover under the house. We couldn't have found any company doing a better job. We will recommend them to anyone we hear is in need of any type of weatherization, or whatever may be needed.

Your salesman, Tim, was very helpful & answered all my questions. He is a very nice man.

I saved a lot of money because i qualified for several incentives, including an additional discount of 2% each phase of the work for paying with a check, rather than plastic.
I would recommend Total Comfort with the caveat that the work done has not been through a wet, windy, chilly, Oregon Winter yet.

Total comfort bid the job when all the other contractors we contacted wouldn't even return our phone calls. Installation was fast and efficient.

They were knowledgeable, timely and did a great job!

Workers were punctual and did an excellent job insulating my garage. Office staff were very helpful and friendly and tried hard to get my project scheduled. In the beginning, I would have preferred a specific date for my project to be done. Not having that I was stressed not knowing when you were coming.

I appreciated the professionalism of the office staff and the staff that gave the estimate. I forgot the name of the man that gave me the estimate, but I really appreciated his offers of completing other tasks such a putting in my new kitchen hood vent. I will likely call again for help to put in a new patio door in the future.

Love the new windows, the people were great, and they had the best price around.

The whole experience was professional and timely. I'd highly recommend this company.

yes-very efficient, friendly and professional.

We have recommended you to at least four of our friends. We, ourselves, have used you four times at two different homes. Two for window replacement and two for crawl space insulation. We have been very happy with your service, reliability and honestness.

The whole experience was worth every penny. I most appreciated the non sales pitch approach. They asked me what I wanted, what my price range was and I did not have to endure the sales pitch and up sale talk I got from other companies.

We are very pleased with the exceptional job total comfort did for us. Jeremy was so knowledgable about our vaulted roof problem. The work crew did a great job and very personable and hard working. We had a new roof put on 1 year ago in June by another company, which was done very badly. thanks again to Total comfort it was taken off and vented and sealed properly.

My neighbor will call you.Soon.

Excellent customer service!

Very efficient and professional work.

A JOB DONE ABOVE AND BEYOND MY EXPECTATIONS AND THE COST WELL WORTH IT AND WITHIN MY BUDGET.

Over the top excellence in the work provided. He found and took care of areas that I wasn't aware of. Can't wait to see the results this winter. It looks like a cloud. So neat, tidy and clean. Words can't describe the are he (they 2 workers) took to do the job completely and thoroughly.

Looks like a brand new home in my attic. Neat and Tidy.

Tim Noyama was very professional and clear with the work needed to be done. I wish I could remember the worker that did the climbing around in the attic. He was wonderful. Very professional, Completed the job above my expectations. His assistant worked efficiently and both worked hard to get this job done. I truly was amazed at the outcome. Thank you.

Crew was so polite and careful with my house.

My husband has been so worried about making sure that our house was insulated! And once he got a quote from Total comfort he was sold. And I can say I have noticed a huge difference in how warm our house stays! And I'm really thankful for how hard the different teams of people worked to get our attic,under our house, roof, and duct work cleaned and ready to go for this winter! All the people that we worked with were very professional and extremely hardworking! thank you for everything that you did for us and our home.

Your team did well here.
- Floors less bouncy.
- Wall cracks got smaller.
- Feels warmer/less drafty (separate from temperature outside).
- Staff were pleasant and efficient, while informative and helpful.

Probably one of the better experiences i ever had for a project I didn’t want to do. A total gutting of my crawl space. They made it affordable. They made it timely. The workers were great. A separate professional confirmed their work after the fact. I would highly recommend this crew and this company for this type of project.

From the start I was pleased with the service I received. The estimator came on time and give a bid at the house which did not change either before or after work was completed. The workers arrived on time, explained what they were going to do and when they would be completed. The work was done on time and done well! The bill arrived with the possibility of a slight reduction on quick. Overall I was very pleased with this company!

Had a Great Experience - Nice Windows.

Repeat Customer. Can always count on you for great service at a great price.

I was very impressed and thankful for the detailed responses I received from Jeremy in a timely manner to coordinate the job. I am beyond thankful for how hard the crew worked to finish the job in a single day around my hectic night shift work schedule! Everyone was skilled, efficient, and kind!

Siding Crew was meticulous with installation and cleaned up well.

Insulation Crew; did an excellent job of cleaning up and explained well the additional things that needed to be done.

Totally pleased and happy with all phases of work performed. Will keep referring many to your great company!
Thanks so much!
Work performed: Windows, siding, ductless heat pump, floor insulation and house painting.

The guys were wonderful...they took care to be as unobtrusive as possible. Friendly, fast, thorough and I was impressed by their use of a window to enter the attic so that they did not have to traipse through the house and up the stairs. Can't get much better!

This is the second time I have used Total Comfort Weatherization and have been very satisfied with the work. The window crew was very respectful of protecting the inside of my house. They always answered all my questions.

The insulation installation was done quickly, quietly and look good when it was done.

The company went beyond my expectations. The workers were efficient and careful and clean. Thank you. Thanks for coming up to Portland to do my house.

Very professional hard working employees. Highly recommend them. Junior was awesome!

The window crew was quick, clean, efficient and friendly! We were so impressed with how amazing a job they did and how expertly their skills were! Thank you so much for one awesome experience and the beautiful windows.
We will definitely tell friends and family by word of mouth! Thank you again for the incredible job the company and crew did!

We had complete confidence in your work and quality. Great experience from start to finish.

The crew finished in one day instead of two as planned and I was also glad they found the upstairs window that needed work and the bathroom framing.

I thought the crew did a great job with the insulation. Worked hard, answered my questions, thorough, very professional. Very satisfied and will recommend.

They explained everything carefully to, were patient with all my questions. Panfilio & Jaime were very patient with all my questions once they arrived to do the insulation. They were thoughtful and cleaned up so that you wouldn't have been able to tell they were here. I have neighbors asking and I am telling them absolutely Total Comfort! Thank you for handling the rebate so that I received the discount but didn't have to do the paperwork and wait months to get it. You are fantastic!

The crew was knowledgeable and so hard working! They were friendly and very neat. You should give them a big raise! Love the floor crew!

Insulation crew were the best and friendliest crew and showed true concern about the details.

Thank you, Jerry, for all the great work and help you have provided my company over the last couple decades. Your shop has been a "go to" for us when the task fell in your wheelhouse. We have been consistently pleased and impressed. Keep up the good work!

Russ Smith
Smith and Goldsmith, Inc.
Rental Properties

Was supposed to be a simple job of new siding but when the old siding was torn off an absolute nightmare was exposed.

Short story, the entire South wall of my house needed to be rebuilt.

The extent of repairs and the subsequent costs were assessed quickly. Wall was rebuilt and new siding installed in 6 days.

The completed job is a testament to the skills of the Isaiah and his crew!!

Don't hesitate to talk to Total Comfort!!!

The estimators were able to find exactly the things we wanted in our new windows, even things we didn't know were available like incoming radiation reduction. They were able to quickly give me an accurate estimate of the total cost and the installation crew was clean and tidy and efficient. We love our new windows!

Overall great experience!
-Estimator
-Scheduler
-Installers

We got a full detailed bid fast. We needed insulation in our attic the house we bought had none and our air conditioner was running none stop.We chose the parts of the bid we wanted done signed the contract and hoped we wouldn't get taken. We were told when contacting Total that there was a possibility that we might get it done the same month that we got the bid. Not only did they do it the same month but just a few days after signing. The two guys that showed up were very professional worked very hard on a very hot day and finished the job that afternoon. When I looked at the install it looked great. Then the bill came it was exactly as they promised fair and truthful. I just want to say in a day that it seems no one tells the truth or even worse dose not even have the decency to show up for a bid or call to let you know there not coming. This Business Has Integrity.If I need anything else done I wouldn't hesitate to call them again. Thank you very much everyone at Total Comfort.

THIS IS A THANK YOU MESSAGE FOR FOUR INSTALLERS THAT HAVE DONE OUTSTANDING WORK!

Specifically this was a job to install ducts and insulation at my home at 535 Clover Ridge Road NE in Albany OR.

The four installers are:

JUNIOR - JOSE - CARLOS AND HERMAN

These four workman worked very hard to a do great job under some trying circumstances. Many of the spaces had to be prepared or revisited to properly insulate the house. Their work under the floor for insulation and duct work was exceptional. There were several occasions where duct work had to be rebuilt after work by another company had displaced some ducts. These guys worked hard, were on time, and were very professional
in carrying out their work tasks.

Note: I am delayed in my thank you because I wanted to see the results of their work before saying anything. Last summer I did not have heat or A/C. I had a benchmark for my power consumption this summer. Have been monitoring my electric consumption with a new very efficient A/C system. My house has been kept at 73 degrees F for the last two months which has been exceptionally warm or hot. My power bill is at or near the same as last summer when I had no heat or A/C. Thank you Guys.

The workers did a fantastic job, clean up was perfect. Would have them again to our home in a heart beat.

Courteous workers and were very patient with me in explaining how to use the unit (ductless heat pump). We'll be very happy to recommend your company to everybody!

Total Comfort Weatherization was recommended by a neighbor and a relative who were very pleased with its quality and workmanship. No surprise, Deb and I found the same experience. Actually, TCW, Ltd exceeded our expectations. From initial estimate with Mark Thimm, quality measurements with Jeremy Anderson, Edith scheduling install, billing with Jill and most of all the Panfilio's attic insulation crew, Jose and Junior's floor insulation crews and Guadalupe and Salvador on the window and sliding door crew were absolutely wonderful, attention to keeping work site clean, professional, excellent workmanship and they demonstrated the pride of ownership as if they owned our condo. I highly recommend TCW, Ltd's Team of professionals! Thank You!! One more comment, Junior's professional tip was priceless, thank you, Junior.

The crew did a great job installing & cleaning up. The actual cost was less than the estimate.

Insulation crew was marvelous, quiet, courteous and just the best!
They discovered the fan over the stove had a problem, (the roofers really blew it) they saw the problem was taken care of by contacting Mark (the estimator).

I will definitely call again when I need work done on our main house. Jerry was a pleasure to work with.

The best part of our experience with Total Comfort was the professionalism and great service, it was everything! The worst part was the dust that was created when removing the old insulation. The whole experience was great!

I am so pleased with the work done by the Total Comfort crew. They were very professional, efficient, polite and very clean! Additionally, when they found that part of the work that I had signed the contract to have done, had already been done, they took that off the bid. That kind of honesty is AMAZING!

Everything about the installation of our new windows was perfect. The installers were prompt, proficient, professional. We were especially pleased at how thoroughly they cleaned up after the work was completed. Truly exceptional service.

Total Comfort were on time, quiet, knowledgeable, well prepared and meticulous. Great Job!

Worst part of my experience with Total Comfort was waiting for the job to be done after the bid was accepted. However, they were able to complete it earlier than expected due to a cancellation. The best part of the experience was the estimator was so helpful explaining all the options in repairing melted vinyl siding. The installers were excellent.

Thank you Jerry and great team of workers for an incredible job installing windows at Hood Center Apartments in Gresham!

Your personal kind assistance in helping me with my 'boxes' will always be remembered!

Everyone was very friendly and worked together completing a huge task! Windows are lovely and I'm so much warmer!

Merry Christmas & Happy New Year! Deynee

Panfilio and his partner arrived on time and reviewed the concerns of our job before starting the work. They showed great attention to detail. Mark created a very thorough estimate, and visited the job while the work was in progress and checked to see how the project was going. Even Jerry the owner stopped by to check on the work. The crew was very organized and kept our home clean. All Energy Trust incentives were taken care of and reduced the cost significantly. We have noticed improvements in comfort immediately. They are the best contractors to ever work on our home.

Crews were great-friendly,knowledgeable, and cleaned up after work.

Attention to details. Discussing concerns of the job by reviewing job needs before starting work. Keeping us informed as to the progress. Having Mark, the estimator, visiting job site during the day of ongoing work. Thank you for taking care of the Energy Trust of Oregon incentives that we were not aware of. Panfilo's crew is very well organized.

All the guys were very courteous, responsible, and worked hard. Bid was very fair and competitive.

Jeremy the estimator was very helpful and knowledgeable.
-The Crew: Interior wall blown in were very considerate, helpful, friendly and professional.
A great experience.

The worst part of our experience was the Rain and the best part of our experience was the outstanding job and support.

Professionalism of "ALL" and quality of work!
I will be sending you plenty more customers!!

The people were pleasant, helpful and good at their jobs. enjoyed the experience. Thank you very much for a warmer home.
The worst part of my experience was that you could not get to my job sooner.

They came out and put insulation in my attic, crawl space and wrapped and sealed ductwork, also replaced my vapor barrier. They did and outstanding job. Thorough detailed work. Highly recommmend them!

The new James Hardie siding installed on my home by the crew from Total Comfort looks great! This was a difficult project but your crew made it look easy. My wife and I are very pleased with the workmanship. We were particularly impressed with the safeguards you took to weather proof our home. Thank you for a job very well done!

I am very impressed by the work recently done for me by Total Comfort Weatherization. All the employees were very professional and knowledgeable. Jeremy came to my home and performed multiple estimates and recommendations and printed it out on site, taking time I needed for additional questions. the crew they sent from the Heat Pump store was also very efficient in their installation of my heat pump and showing me how to use it. I also had a seismic retro fit done under my home during the same period, the workers were very efficient in their work, cleaned up and took the time to answer my questions about work under house and showed me pictures of completed work when I had questions. Jerry from Total comfort stopped by to review the job and make sure my lighting was energy efficient. he took the time to show me how much better the new bulbs worked and installed them in multiple rooms. A very positive experience at this point. As a result, I will likely hire them again for future jobs.

Total Comfort Weatherization, is the most efficient, thoughtful, professional contractor I have had the pleasure of working with. From Jeremy & the office staff to Panfilio & Jamie the hardest working installers, all working together making sure that our full venting, sealing, insulation project was done seamless, without any problems due to attention to every possible detail in preparation & execution. Panfilio made sure that the whole house, as necessary, was tarped off to prevent any possibility of dirt or damage. I was always kept well informed of the work being done and given the chance for inspection before proceeding on. I can fully recommend Total Comfort to anyone who wants the best contractor who really knows how to give the most value, no problem service available. Thank You Total Comfort for a great job done well done.
HD Salem Oregon 6-12-17

Total Comfort did a wonderful job. The estimator was timely and provided a written estimate for repairs. The siding crew was hard working, cleaned up after and finished ahead of time. We have recommended your services to our neighbors. Great job!

Jeremy was great - explained everything, on time, very responsive. The whole experience was great and my tenants love the new system. This was my second experience with Total Comfort. Thank you for a great job.

The crew we had was awesome. They were very personable and knowledgeable about their work. They were pleasant to be around and respected my property, cleaning up each day.

I have been a happy customer for some time. I have used Total Comfort on multiple projects and recommend them for family as well.

You radio ad is irritating since the announcer calls Salem's newspaper: "Statesmans Journal." The correct plural is: "Statesman Journal's"

Work crew was courteous and hardworking, cleaned up after themselves. Always answered any questions I might have. Job well done!

Totally great! Great service... they did my insulation repair and upgrade when I was buying my Corvallis townhouse 2+ years ago. Later they put in a new solar tube in upstairs interior bathroom (with no natural light previously) and replaced another very large second level living room window. I have complete trust in this family owned business.

The best part of the experience with Total Comfort was the courtesy and care which the window installers put out. This was my second home that I used Total Comfort, you can't get any better! You can't get a better deal!! I had (5) companies give me bids and Total Comfort beat them all by hundreds of dollars....

I was referred to TCW and went with them. I appreciated the way they cleaned up and washed all the new windows inside and out!! Super experience.

The best part of our insulation installation were the workers; courteous, clean and just great!

Organized and efficient come to mind as I write this review about Total Comfort Weatherization. New Insulation in the attic of our forty year old home was our goal. Thanks to Jerry and his staff the job is completed. They showed up on time. Before they started the attic insulation one of the staff did a walk-through of the house to check that all fans (bathrooms, laundry, kitchen areas were all working), as well as the front door doorbell!
Once in the attic they kept us informed of any findings including discovery of a broken bathroom fan flap, which they replaced for us at our request.
Once their work was complete they asked us to check that all fans were working, as well as the doorbell. They did 🙂
Needless to say we were very impressed with their work and teamwork!
Thank YOU Jerry and Crew!

We had our attic and Hardie plank siding done. Both crews were fantastic, on time, courteous, and cleaned up after themselves. Our house is staying warm and I absolutely love our siding, the batten board came out even better than I expected and Steve and his crew were very keen to detail. Thank you all?

The installers of our garage attic & garage wall insulation were awesome. Never before have we had contractors clean up after themselves as well as Total Comfort.
Definite 5 stars!!!

Ya'll did a house I owned about 15 years ago and the second time was as great as the first! Thanks again for a great job!!

Prompt estimate, great workmanship, friendly office staff.

Crews always cleaned up after themselves. Glad to recommend and will call in the future if we have more work.

I have used TCW twice now, once for windows and this time for insulation. Both times your crew was very fast, polite and efficient. I would recommend them to any of my friends or anyone that asked. Thank you so much - Great Job!

Hard working insulation crew and the salesman was very nice.

Everything from start to finish was very clean and a job well done.
Windows and insulation job.

It's been a few years since I've had my walls and attic insulated, and am so happy yet with the professionalism with this company, their work ethic and finished product from beginning to end. They were quick (I don't have a big house, but both the house and garage (used for more than just housing my car) were done in one day. Clean-up was also completed in this time. I highly recommend Total Comfort.

Enjoyed getting to know Jerry. Will do business with you again!

The siding crew were very respectful and quick I never heard them talking or laughing or wasting time, they worked steadily. Tom was very good about checking in with us on the progress made it very helpful.

The staff was great, but there seemed to be issues with communication a delay in the timing of the project.

They are prompt, courteous and clean.

Jeremy the estimator was very helpful and knowledgeable.
-The Crew: Interior wall blown in were very considerate, helpful, friendly and professional.
A great experience.

We've done several projects with Total Comfort over the years. They're great! Consistently top rate workmanship and using quality materials. I recommend them without reservation to family and friends.

Everything looks good. I am very pleased.

I always enjoy doing business with Total Comfort.

The whole project went smoothly and on time. Great job!

The installation crew was very knowledgeable & courteous. They cleaned up all the litter each day before they left. I would recommend Total Comfort readily.

On the first morning the crew was late, but after that everything was great and I would use you again and recommend you.

Good response to any questions or concerns that I had. I would be willing to refer your company if asked by an acquaintance.

Hard working crew! Alan was very helpful and congenial.

Very friendly people who really worked with you to make sure you were satisfied.

The individuals who did our duct sealing were extremely professional, respected our home coming in and going out, and were very efficient.

Our experience with everyone involved from Total Comfort has been great. The two crews that worked on our insulation and windows were courteous, accommodating and professional in every way. We know that if we have any incidental questions or problems we will be well taken care of.
Thank you for making out home more livable. We would recommend Total Comfort to anyone in need of upgrading their home.

We are really happy with the job you did for us. The whole house feels much less drafty and capable of getting warm now. Our daughter's room, which was really cold, is now a livable space that feels inviting. Your team has been very professional and caring to work with.

We love what your moisture-control bath fans have done for our rental units.

We were not sure that they would work at first, but with having tenants that close their bathroom doors and do not run their fans as long as they should, we have found this fan to be a wonderful help to us.
The maintenance men we have were for resistant at first and now they are asking me to order “those Total Comfort fans” as they have seen the difference first hand.

I am very grateful for your efforts and the time you devoted to get me that bid.

I so appreciate you and your company, and I will always use and recommend your services in the future. You are rare and exceptional in todays crazy world of vendors. I must say my experience with you was the finest I have had with anyone. Your staff is very exceptional and your work is high quality.

Wishing you all good things in all areas of business and life.

My new siding looks great. I love it!
Your installer is the best worker I have ever had at my house.

I'm a retired General Contractor and I have to say the people who installed my windows did a great job. When these two men were done you couldn't find a the slightest bit of dust from their work.

Great crew and office staff. After owning a home with numerous repairs and updates over 25 years I am sad to say I rarely find the quality and professional workmanship your crew operates with. You are the best home improvement we have experienced in the Willamette Valley even though we had to wait while a second order of windows came in after problems with the first. It reminds me of the good old days when words were kept.

I am completely happy with the whole process. The guys did a great job and you wouldn't even know they had been here because they cleaned up everything so well. A1 job!

The men came yesterday and completed my house duct cleaning.
We put the furnace fan, only, on continuous and left the house for 5 hours.
When we returned, the air inside was AMAZING!!!!
This was the best decision I ever made.
My plan is to have you perform this service once a year from now on.
Yea! Me!

Thank you,
Bev

Just had new windows and siding completed by Total Comfort. After a very bad experience with a contractor 10 years ago, this job was like night and day. Everyone I dealt with was very professional, friendly and ON TIME...and the bid price was the final price. Workmen always arrived on the scheduled dates and times and continued working after 5:00 as needed to get the job done and stay on schedule. The quality of work (compared to my previous window and siding work) was excellent. I would have absolutely no hesitations in recommending Total Comfort to my family and friends who may be needing work done on their home...Top Notch Crew all around.

Thanks for tending so thoughtfully to all my questions. I try to do my best up front to avoid any "buyer's remorse" when we contract out! And that usually pays off. I really appreciate your comprehensive approach to assessment and customer satisfaction, anticipating so many potential concerns--what you do is a couple orders of magnitude better than anything I have experienced!

Great crew and we look forward to doing more windows with this company.

On time for appointment-cleaned up glass shards carefully and well.

Quick, cautious, great workers.

Fast service, quality work

The best part of the job was working with your crews.

Men were courteous, on time, took great care not to step on my flowers. Best part was the clean up. Very pleased!

I enjoyed working with your people-quoting, office staff, crew. Communications by phone and email were prompt and efficient. The finished work looks great!

Alan was great. He is obviously very experienced and his professionalism proves it. Good guy to work with!! Panfilo and Carlos are outstanding. I couldn't ask for a better crew. Give them a raise!

They came in right at cost, and the people, all of them from start to finish, were excellent.

The crew was fast and cleaned up well-good communication!

Total Comfort replaced some old aluminum windows a couple months ago for me, and I was very impressed with their service. Amazing customer service and great prices. Their quote was much lower than Home Depot. I plan on using them again when I get around to updating my home's insulation.

We worked through the Salem Electric window replacement program. Jerry Page recommended the vinyl replacement windows for our house. We had double pane aluminum windows. The installers were very efficient and courteous. We have noticed less street noise and cooler temps in the warmer weather. This is the third weatherization job that Total Comfort has done on our house. I would have them work for me again if I needed more work.

I came in today to Total Comfort and wanted to pick up some business cards because I was extremely happy with their services. I received 8 bids and Total Comfort was the best out of all of them. I ended up getting 11 windows because of the excellent deal I received. Out of 8 BIDS, Total Comfort stood out because of our excellent customer service we provided. The price was extremely affordable and the customer service was above and beyond. Total Comfort installed light bulbs for free for both myself and my aunt. I have referred my aunt to get her windows and my banker because of the excellent service that they provided. I completely recommend them to everyone.

Work completed on time and clean-up was exceptional! I've never seen better. Excellent job from start to finish

Wonderful job. Work looks admirable.

Very professional. Left job clean.

Very good job! Great job of cleaning up.

This is my third full home project with you. You all do a great job!

Awesome job! Thank you soooo much.

The experience was amazing! The entire crew were very professional and courteous and did a wonderful job. They worked very hard with a total mess to manage with. Please thank Terry and the entire crew for an amazing job.

I appreciated NOT feeling like I was paying for things I did not need or getting taken advantage of and ripped off.

Helped with Energy Trust. Good service.

We appreciate the hard work your insulation crew did for us. God bless them.

Everyone was helpful and polite and left everything cleaned up. You have the nicest people working at Total Comfort!!

Excellent job on the underfloor at this home. The ducts were wrapped with a very high attention to detail. I found it particularly impressive, as I reported to the homeowner, that the crew ran the vapor barrier under the existing electrical, cables etc that were lying on the crawlspace floor. Taking this extra step required significant extra effort but ensures that there is clear access to these wires in the future without disturbing the vapor barrier. Kudos!
-Rick

Jerry the owner did my estimate and the crew first came out to insulate the floors. The vented the dryer vent, wrapped the pipes, replaced the vapor barrier, sealed around the heating vents and put in insulation under the floor. I live in a condo so the second step happened 2 weeks later, the blew in insulation in the attic, vented more thing that should have been vented 42 years ago when the place was built, blew insulation into one wall and installed a solar tube in a very dark bedroom. The lino downstairs is now warm enough to walk on bare foot, the temperature difference between the upstairs and down was 4 degrees lower up stairs. NO MORE. Bottom line, I couldn't be happier with the work, the price was fair and when they left, you couldn't tell they were there. Fantastic!!!!

On time, friendly, and did a good job.

The person who did the estimate (Alan)explained things and gave me some helpful info about the house (how to take care of it). Terry & Jerry were also willing to answer a few questions and were very helpful. Juan and Jaime were great! They found a couple of extra things that needed to be done. The extra cost for those things was unfortunate, but they were totally worth it and I'm glad for the head-up on what needed to be done. I can already tell the difference in how the house is holding in the heat. Thank you.

So very happy with the work done by Total Comfort. They put in a layer of perforated vinyl over the insulation under our home and it has made a big impact on our house. The house feels much warmer and sounds more solid, in fact the house is much quieter. It's only been two weeks but we are sure that we will see an improvement in our energy bill. The workers Juan and Jamie were very nice and asked us to make sure we were happy with the work done before they left. We even scored some FREE LED lights :)) We highly recommend them.

Crew cleaned up all refuse as they went and asked if I had any questions. Very courteous workmen. The Energy Trust incentive was a little less than I was expecting.

Job well done.

Everyone at Total Comfort was very courteous. Thank you so much!

Estimator took his time and explained all of the details. He was very knowledgeable. The insulation crew was very efficient, pleasant, and hard working in spite of marginal working conditions. They left the work area cleaner than they found it.

Total Comfort installed over 50 windows in my house, replaced all my siding with new Hardieplank, and added more insulation to the attic. The estimator, Alan, was very knowledgeable or helpful. He clearly answered all my questions. The installation crews did a great job and cleaned up when they left. I love how everything turned out. Total Comfort will be my first call if I ever buy another home.

Alan Anderson was our first contact with Total Comfort, and because he was so clear about what his company could do for us (and, of course, the price was right!), we decided to have our attic weatherized. It's an older house (1977), so what little had been installed when it was built was by now settled to nothing, and way below current recommendations. So today, Jamie and Juan came to the house to do the work. They did a great job; sealing off our light wells and bathroom ducts as well as weatherizing the whole attic. They were quiet and efficient and very, very nice. I am very happy to recommend Total Comfort.
Teresa and Dennis

Where do I start? There is so much information. I want to thank Alan, my estimator, everything he said worked out perfectly. Last month I installed a ductless heat pump to go along with the windows Total Comfort installed for me a few years ago. The estimate was $2,000 less than others that I got. Now my heat is only $80 versus the $215 it was before and I am more comfortable than ever. I even got a loan on my utility bill so the heat pump only costs me $35 a month.

Jerry, Cheryl, & the Total Comfort staff have gone above and beyond to make our weatherization experience easy and affordable. Jerry was very patient with all my questions and we appreciated his time and thoroughness.

The job was finished on time and as planned.

Great job. Great employees.

Finished early

Polite and efficient service & installation

All work done in manner. Workers pleasant and knowledgeable. All items promised were done. The job took longer than expected.

The best part was the attention to detail and high quality work.

All staff were excellent to work with.

The workers and staff were very responsive and reliable. I felt that the workers did an exceptional job. The owner was quick to make sure it was all done right.

I appreciated working with Alan at our house and talking with Jeremy on the phone when I first called with questions about home insulation. Everything went well except waiting 20 minutes for the crew to arrive past the time I was told (8:20 vs 8:00)

You insulated my attic and walls two years ago and I've felt so good about this both summer and winter ever since.

Before we started the estimator told me lots of things about my house that I hadn't realized. Then the crew did a wonderful job and got it all done on time.

It's just been wonderful. We feel its been money well spent and don't understand why it wasn't done when the house was originally built.

Entire project was completed in one day- much sooner than expected. Crew did excellent clean up of ALL when job was finished. Crew was courteous and answered any questions asked.

We would recommend Total Comfort to anyone. Thank you to everyone at Total Comfort.

The basement looks fabulous. They are very thorough and completed in a timely manner. Very polite and clean. Thank you.

Jerry gave us a quote that was detailed and easy to see what we can afford. Cost was not overcharged. Reliable.

Total Comfort installed my floor insulation a few years ago.

A few days ago my neighbor went underneath our condo building to check out something under his unit. I asked him to look at the status of my floor insulation while he was down there. Here is what he said:

"As soon as I entered the crawl space, I was so impressed with the quality of the workmanship of the work that you had done. I would use yours as an example of how the job should be completed. If I ever have it done to my unit, I would want to use the same installers."